Privacy Policy

Suvida Healthcare recognizes the importance of protecting the privacy of all information provided by users on our website. We created this privacy statement to document our fundamental respect for our users’ right to privacy and to guide our relationships with our users. If any person at any time has any questions or concerns about Suvida Healthcare’s privacy practice, the person can contact us at compliance@suvidahealthcare.com.

Please read this notice carefully to understand how we use, disclose and otherwise manage the personal information we collect about you. The personal information we receive or obtain through your use of the Services may be subject to different state and federal privacy laws governing the use and disclosure of health information. Suvida Healthcare complies with applicable state and federal privacy laws and descriptions in this Privacy Policy regarding our collection, use and disclosure of personal information may be subject to or further restricted by the requirements of these laws. This Privacy Policy is not a contract and does not create any contractual rights or obligations.

Information Collection and Use

This website collects usage and demographic statistics (the information that you enter to perform the calculations). Personal identifying information such as your postal code and IP address is not retained, stored, or shared by Suvida Healthcare.

We do not share or report potentially personally identifiable information with any other organizations or companies. We may share aggregate information, which is not personally identifiable, with others. This information may include usage and demographic aggregate statistics.

Information You Provide to Us

We collect information you provide to us through the Services and offline, for example when you register to use our Services, receive healthcare services from us, request information from us, contact customer support, fill out any form on a Site, or otherwise communicate with us. This information may include:

Account Information

When you register to use the Services, you will need to provide us with certain personal information to complete the registration, including information that can be used to contact or identify you, which may include your name, email address, username, password, and phone number. We also collect other information you provide as part of the registration process and the administration and personalization
of your user experience, including demographic information such as your gender, age, and zip code. We may combine this information with the personal information we collect from you.

Health Information

We may collect health information provided by you or generated through your use of the Services. This includes information about your physical, mental and behavioral health conditions, diagnoses and treatment, family medical history, prescription information, details of your exchanges with participating healthcare providers and their responses, suggestions, and guidance related to your interactions through the use of our Services. We also collect information about non-medical factors that influence your health outcomes (also known as “social determinants of health”).

Transaction Information

We may collect and store information about the products you purchase and shipping, billing and payment card information.

Information We Collect Automatically

Whenever you interact with our Services, we automatically receive and record information from your browser or device using cookies or similar technologies. This information may include your IP address, geolocation data, device identification, the type of browser and/or device you’re using to access our Services, and the page or feature you requested. To learn more about the cookies and other technologies we use, please see our Statement on Cookies and Similar Technologies below.

The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve the Services and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Site according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Site. We may use this data to customize content for you that we think you might like, based on your usage patterns. We may also use it to improve the Services – for example, this data can tell us how often users use a particular feature of a Service, and we can use that knowledge to make the Services more helpful to as many users as possible.

Security

We use reasonable precautions to protect our users’ personal information and to store it securely. Access to ALL our users’ information is restricted. Only employees who need the information for quality assurance purposes are granted password-secured access.

Notification of Changes

If we change our privacy statement, we will post those changes on this page, so our users are aware of what information we collect, how we use it, and under which circumstances if any, we disclose it. Users should check our privacy statement frequently to keep abreast of any changes.

Last modified: October 12th, 2022