Suvida Healthcare, LLC (“Suvida Healthcare”) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, religion, sex or sexual orientation. Suvida Healthcare does not exclude people or treat them differently because of race, color, national origin, age, disability, religion, sex or sexual orientation.
Suvida Healthcare:
- Provides support services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters.
- Written information in other formats (large print, audio, accessible electronic formats, other formats).
- Provides language services to people whose primary language is not English, such as:
- Qualified interpreters.
- Information written in other languages.
If you need these services, please contact Suvida Healthcare at (888) 478-8432.
If you believe that Suvida Healthcare has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, religion, sex or sexual orientation, you can file a grievance with:
Legal Department
Suvida Healthcare, LLC
Address: 211 E 7th St. Suite 700 Austin, TX 78701
Phone: (800) 994-0350
Email: Legal@suvidahealthcare.com
You can file a grievance in person, by mail, or by email. If you need help filing a grievance, the Legal Department is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW Room, 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019
1-800-537-7697 (TDD)
Complaint forms are available at U.S. Department of Health & Human Services – Office for Civil Rights (hhs.gov).
ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame a Suvida Healthcare al (855) 252-7606.
